Organizational Development & Change Management

The objective of change management is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure, in order to minimize the number and impact of any related incidents upon service to your organization.

At J3 we proactively seek efficient and effective ways to implement programs, projects or service improvements for our clients. Through our organizational development we provide a process which are used for all changes. This focus helps facilitate the proper balance between the need for change and the potential detrimental impact to our companies current infrastructure.

Change Management Process

The change management process is the sequence of steps or activities that a change management team or project leader would follow to apply change management to a project or change. Based on Prosci’s research of the most effective and commonly applied change, most change management processes contain the following three phases:

  • Phase 1 Preparing for change (Preparation, assessment and strategy development)
  • Phase 2
 Managing change (Detailed planning and change management implementation)
  • Phase 3 Reinforcing change (Data gathering, corrective action and recognition)

It is important to note what change management is and what change management is not, as defined by the majority of research participants.


  • Not a stand-alone process for designing a business solution.
  • The processes, tools and techniques for managing the people-side of change.
  • Not a process improvement method.
  • A method for reducing and managing resistance to change when implementing process, technology or organizational change.
  • Not a stand-alone technique for improving organizational performance.
  • A necessary component for any organizational performance improvement process to succeed, including programs like: Six Sigma, Business Process Reengineering, Total Quality Management, Organizational Development, Restructuring and continuous process improvement.
  • About managing change to realize business results.

Organizational development deals with improving a company’s performance and individual development of its employees. Each organization should be viewed as a coherent system composed of separate parts. Organizational development as a process includes methodologies and achievements in strategic planning, organizational design, leadership development, coaching, diversity and balance between work and life.

Business enters a new era, we need other personal qualities – emotional intelligence, ability to manage, to set goals and follow them, to be confident assertive, creative, to self-improve continuously. Only strong and complete individuals can make a profitable and stable business.

The term organizational development identifies the stages through which organizations go in the process of their development. You could say that organizational development is the way organizations change, evolve. This understanding is based on the assumption that organizations, just like human beings, have cycles of development, each characterized by its specific problems, crises and ways to overcome them.